Passing World Class Standards:

In December 1996, Kawan Lama Sejahtera first passed international quality standards by achieving its ISO certification (ISO 9001:2000) status for Quality Management Systems from the SGS. Since then, we have consistently maintained its seal of quality management systems from ISO registrars, assuring the global market that our management systems are world-class and are internationally accepted.

Quality Policy

As a WORLD CLASS Commercial and Industrial Supply Company, Kawan Lama Sejahtera is committed to satisfying the Customers By: Supplying Solution and Quality Products. Providing Quality Service. Building Relationship with Vendors. Improving Employees Competencies. Continuously Improving the Quality Management System.

Quality Objective

Customer Satisfaction Index minimum 90%. Success rate of all quotation to Customer more than 50%. 100% “Right at the first time” Delivery. Vendor Satisfaction Index minimum 90%. 20 Training hours per Employee per year. 20 Improvement Projects are related to Quality Management System every year.